Since 1987, Merit Medical development and delivery of support for health care providers and improve the patients life products all over the world.Merit of the mission has been - and always will be - understanding, innovation, and delivery.
As Merit team rise in response to the current global healthcare challenges, this historic moment is no different.Merit will unswervingly continue to understand the demand of the health care providers, innovative solutions, and to provide products and therapies to treat patients need them.
We will take all possible measures to continue to provide a seamless and uninterrupted during this period.COVID - 19 operation working group meeting every day, know all the news at any time and change, thus Merit team to direct the organization properly.
Merit on behalf of the access to the hospital and patient care facilities
Due to the hospital and patient care to supplier visit to set a limit, prepared to Merit representative according to their specific guidelines, protocols, and limit to provide support to these places, either in person or in a virtual way:
- For the necessary supplier access, Merit sales and clinical teamFollow proper infection prevention schemeAnd keep constant communication with facilities to ensure strictly abide by the agreement and policies.
- All the representatives will have in the field of MeritFaceTime, WhatsApp, Google Duo and Microsoft TeamsBy video assisted product sales, service, support, training, and/or case.
- Many Merit products training videoCan already be found on this web site, also can be found according to the requirement of the sales representatives.If the video does not exist at present, will create a according to the request.
Customer support
Merit of the customer service team is committed to supporting the demand of the health care providers, and will stay longer than the industry average operating time.They can bewww.narrowshealth.com/customersupportTo obtain.
Protect our manufacturing operations and supply chain
Merit using highly vertical supply chain, there is no manufacturing facilities in China.It stretches from raw materials and pressure sensor to health care providers rely on innovative products and treatments.In addition, the diversified distribution structure makes the company prepared for various scenarios.
At present, the supply of COVID - the Merit of 19 did not cause any interference, operation or product delivery.Merit team is to take all precautions to ensure that manufacturing operations and delivery not break, and adequate supply to continue to meet the needs of patients.
You're not alone
Merit is doing all it can to ensure that in every possible way to support patients and health care providers.As the change of situation, continuously updated will be released to Merit the home page.
Please feel free to contact or Merit a sales representativeThe security of the serviceTeam, if you have any questions or comments.
Merit by COVID - 19 journey
In order to share our COVID - 19 response gradually, Merit team made a series of video, every video deeply probes into the important themes, such as how to protect the employee during a pandemic, how each global facilities to maintain a safe work environment, how can we adapt ourselves to the new customer agreement, and how to carry out a large number of virtual plans to provide seamless customer support.